Bayshore Plumbers

What Products or Services does your business provide?

Bayshore Plumbers provides a comprehensive range of plumbing services, including:

– Water heater installations and repairs (tankless and standard)
– Drain cleaning and hydro jetting services
– Kitchen and bathroom fixture replacements and repairs
– Sewer line inspections, replacements, and trenchless repairs
– Gas line installations and earthquake valve installations
– Re-piping services, including copper and gas re-pipes
– Maintenance and warranty services
– Pump installations (storm and sewer sump pumps)
Additional services include crawlspace inspections, sheetrock repairs, and building permit management.

What types of advertising are you currently doing, and what types of advertising have been most successful for you in the past?

Bayshore Plumbers is actively engaged in diverse advertising channels, including:

– Meta (Facebook and Instagram) Ads
– Google Ads and YouTube Campaigns
– Yelp Ads and Listings

Yelp for specific services, such as re-piping and tankless water heaters, have been particularly effective in driving high-value leads.

Are there any certifications, awards, or media recognition that your business has received?

Bayshore Plumbers holds all necessary licenses and certifications, including Class A (General Engineering) and C-36 (Plumbing). The company is known for its consistent 5-star reviews on Yelp and Google, reflecting its commitment to quality service.

Tell us about your employees.

Bayshore Plumbers employs a skilled team of professionals, including 10 technicians, 17 helpers and 10 office staff members. Each employee contributes significantly to the company’s operations, with a focus on delivering top-tier customer service. Special mention goes to long-standing employees who have upheld the company’s reputation over the years.

Tell a story about a great customer experience.

A recent example involves a customer who faced an emergency water heater failure during a holiday weekend. Bayshore Plumbers quickly installed a new tankless water heater, restoring hot water within hours. The customer praised the team’s responsiveness, professionalism, and clear communication, leaving a glowing review on Yelp.

Explain why a customer should consider your business instead of going to a competitor.

Bayshore Plumbers stands out for its:

– Extensive service offerings and advanced technologies
– Transparent pricing and detailed estimates
– Customer-first approach with personalized solutions
– Highly trained professionals with years of experience
– Commitment to sustainability through trenchless & Perma Liner sewer repair and tankless water heater installations
– Commitment to safety as we are front runners in installing Automatic shut off valves (mandate from insurance companies) and heat pumps as a government mandate in Palo Alto.

What extra services do you offer that people might not know about?

Bayshore Plumbers offers unique value-added services, including:

– Extended warranties for sewer lines and general workmanship
– Military and senior discounts
– Building and encroachment permit management
– Advanced diagnostic services for tankless water heaters and sewer lines

These extra services ensure customers receive comprehensive solutions for all their plumbing needs.