Chargoy Insurance Agency

What Products or Services does your business provide?

At Chargoy Allstate Agency, we offer a comprehensive range of insurance services to meet your needs. Our services include auto insurance to protect your vehicles with customizable coverage options, home insurance to ensure your home and belongings are safeguarded against unforeseen events, life insurance to provide peace of mind for you and your loved ones with tailored plans, commercial insurance offering specialized coverage for businesses of all sizes, and health insurance options to help you and your family stay protected.

What types of advertising are you currently doing, and what types of advertising have been most successful for you in the past?

Currently, we have an ad in Kroger grocery carts. This method has proven to be effective in reaching a wide audience within the community. In the past, we’ve also found success with various other advertising methods, including digital marketing and local community events.

Are there any certifications, awards, or media recognition that your business has received?

Chargoy Allstate Agency is proud to have received a 5-star rating on Google Reviews, reflecting our commitment to excellent customer service and satisfaction. This recognition underscores our dedication to providing top-quality insurance services to our clients.

Tell us about your employees.

Chargoy Allstate Agency has a dedicated team of 4 employees who are ready to assist with your auto, home, and life insurance needs. Each team member is committed to providing exceptional service and ensuring our clients have the best possible experience. Our staff’s dedication and expertise are key to our success and the satisfaction of our customers.

What is the story behind your business?

We took over an office location that has been serving the Irving community for over 30 years, continuing a legacy of providing superior coverage. I have been passionate about the insurance industry for over 10 years and have extensive experience in the field. Our combined staff experience exceeds 25 years, ensuring expert knowledge and service. I am bilingual, speaking both English and Spanish, and was born in Mexico City. Growing up in Tarrant County, I developed a deep love for the community and am dedicated to helping our clients find the best insurance solutions. I am proud to serve Irving and make a positive impact through my work at Chargoy Allstate Agency.

Tell a story about a great customer experience.

One day, a young couple walked into Chargoy Allstate Agency with a lot on their minds. They had just bought their first home and were expecting their first child. They were overwhelmed with all the new responsibilities and wanted to ensure they had the best possible coverage for their growing family.

Our team warmly welcomed them and sat down to understand their needs and concerns. We meticulously reviewed their options and tailored a comprehensive plan that included home insurance to protect their new house, auto insurance to cover their vehicles, and life insurance to secure their family’s future.

A few months later, the couple called us in a panic. Their home had suffered damage from a severe storm. Our team quickly sprang into action, guiding them through the claims process and ensuring they received the support and compensation they needed to make the necessary repairs.

The couple was deeply grateful for the personal attention and swift assistance they received. They expressed their gratitude, highlighting how our team at Chargoy Allstate Agency had turned a stressful situation into a smooth and reassuring experience. This heartfelt appreciation reinforced our commitment to providing outstanding service and going above and beyond for our clients.

Explain why a customer should consider your business instead of going to a competitor.

At Chargoy Allstate Agency, we pride ourselves on delivering personalized service and comprehensive insurance solutions tailored to meet the unique needs of each client. Our team of experienced professionals is dedicated to providing superior coverage and ensuring peace of mind for our customers. We offer a wide range of insurance options, including **auto**, **home**, **life**, **commercial**, and **health insurance**, making us a one-stop shop for all your insurance needs.

What sets us apart is our deep commitment to the Irving community and our clients. With over 25 years of combined staff experience and a strong local presence, we understand the specific needs of our community and are always ready to go above and beyond to help. Our bilingual capabilities in English and Spanish ensure that we can effectively serve a diverse clientele.

Choosing Chargoy Allstate Agency means choosing a trusted partner who genuinely cares about your well-being and is dedicated to providing exceptional service and support at every step.

What extra services do you offer that people might not know about?

At Chargoy Allstate Agency, we go above and beyond to ensure our clients receive exceptional service and support. We offer a policy review when your policy renews to identify any potential discounts, ensuring you always get the best value. We appreciate referrals and offer a special gift as a token of our gratitude when you refer someone to us. Our enhanced onboarding process is designed to be seamless and thorough, ensuring your policies are started the right way from day one. Additionally, we have a convenient physical office in Irving where you can visit us in person for any assistance or inquiries you may have.

These additional services demonstrate our commitment to providing an exceptional customer experience and ensuring your satisfaction.