What Products or Services does your business provide?
Remodeling
Kitchens and Bathrooms
Furniture and Woodworking: Custom built-ins and furniture
What types of advertising are you currently doing, and what types of advertising have been most successful for you in the past?
Instagram, word of mouth, local sports sponsorship
Tell us about your employees.
3
What is the story behind your business?
Architecture and Construction have interested me for as long as I can remember. For the past 25 years, I have been building, remodeling, and flipping houses. I’ve also been in education; teaching, mentoring and serving as an administrator since 2002. I have expanded my Fonsino Inc. Remodeling business that was established in 2010. Woodworking, building, and designing is my passion. We are a family run business that values quality and trust between our clients and sub-contractors.
Tell a story about a great customer experience.
Tim:
As a professional musician with small children, we needed to build a soundproof rehearsal space/studio in the basement of our 115-year-old house. Without a lot of room to work with, Pat thoughtfully planned out a room. Not only did he research the latest in the soundproofing, but he also creatively devised a plan to leave natural light with windows that could be covered with custom “plugs” to dampen the noise as needed. Pat added a few finishing touches that we hadn’t even thought of with beautiful wood detail and installed custom instrument racks. Pat is personable, knowledgeable, up-front, and honest. His work was clean and professional as were the other workers that he brought in our home. The project was completed on time and on budget.
Explain why a customer should consider your business instead of going to a competitor.
Along with the quality of craftsmanship we deliver, our customers choose us based on trust and transparency.
