Leonards 24 Hour Service LLC

What Products or Services does your business provide?

Our vision is to be the go-to choice in Valencia County for reliable HVAC, plumbing, and refrigeration services. We aim to make homes and businesses more comfortable, safe, and efficient by delivering top-notch service and using the latest technology. We’re committed to building strong, long-term relationships with our customers by always doing the job right and treating everyone with honesty and respect. We offer a full range of services, including water heater installations, gas and water yard-line setups, and furnace and HVAC replacements and installations. Our team also provides comprehensive plumbing services to ensure your home or business runs smoothly and efficiently. With after hours offered to customers.

What types of advertising are you currently doing, and what types of advertising have been most successful for you in the past?

Currently we run ads with Advercarts in our local grocery store. We currently have one billboard across from the local Walmart. Banners are up at local sports fields and we run a post in the local church bulletin.

Are there any certifications, awards, or media recognition that your business has received?

Our technician carries an up to date EPA, OSHA, CPR & Refrigeration license. Leonards 24 Hour Service LLC is fully licensed, insured, and bonded, giving you peace of mind with every job we do. In our first year we received Best Plumbers award by Belen Chamber of Commerce in November 2021.

Tell us about your employees.

Our team is highly qualified, with licensed journeymen in HVAC, plumbing, gas, and boilers, plus a contractors license. Our lead technician brings decades of experience working in both homes and businesses, ensuring expert service every time.

What is the story behind your business?

As an HVAC and plumbing professional who started at 18, I quickly obtained my license through hands-on experience. Growing up in South Valley, I was determined to build a future for my family. I pride myself on being honest and true to my customers. Since 2021, I’ve been serving Valencia County full-time, focusing on the needs of our rural areas.

Tell a story about a great customer experience.

In one of our Valencia County small towns, a bakery’s furnace was broken down on a cold night just before a big holiday order. Leonards 24 Hour Service LLC responded quickly, arriving after hours to fix the problem. We replaced a faulty thermostat and didn’t charge extra for the emergency visit. The bakery was up and running in time for the busy day, and the grateful owner spread the word about the company’s exceptional service, which helped the business grow.

Explain why a customer should consider your business instead of going to a competitor.

Customers should choose our HVAC and plumbing company because we offer a unique combination of qualities that set us apart. With years of hands-on experience, we handle HVAC and plumbing issues efficiently and effectively. We are honest and reliable. We pride ourselves on transparency and integrity, ensuring that you receive honest assessments and fair pricing. We take the time to understand your specific needs and tailor our services to meet them, ensuring a solution that works best for you. Since 2021, we’ve been dedicated to serving Valencia County and its rural areas, giving us a deep understanding of local needs and challenges.

What extra services do you offer that people might not know about?

Our HVAC and plumbing company offers comprehensive services, including preventative maintenance plans for plumbing systems, water heaters, and HVAC furnaces to help you avoid costly repairs. We provide 24-hour service to address urgent needs promptly and offer third-party financing options to make our high-quality services more accessible.